The PlayStation Network is down for some customers, prompting your ordinary flurry of social media complaints.
Many customers, seemingly all UK primarily based, are at the moment reporting their PS4 consoles received’t hook up with PSN – and ours is matching as much as that drawback, too. The PlayStation retailer internet entrance additionally seems to be down for a similar customers, too.
At first it appeared prefer it is perhaps a PlayStation-wide drawback, however the official Sony twitter account Ask PlayStation UK is suggesting that the outage is the fault of giant UK web supplier Virgin Media, and solely their clients are being effected. With that mentioned, studies are round on gaming boards and social media suggesting that the outage extends past Virgin Media companies.
Engineers have now confirmed it is a Virgin Media problem. Please contact them for additional help with connecting your console!
— Ask PlayStation UK (@AskPS_UK) September 27, 2017
Meanwhile, Virgin Media themselves are heading off complaints from clients who’re at the moment filling their Virgin Media twitter account with help requests and, within the odd occasion, abuse.
We are at the moment investigating studies that some clients are experiencing points utilizing PSN, for extra informatio… https://t.co/thnWxnajBO
— Virgin Media (@virginmedia) September 27, 2017
“We are aware that some of our customers are experiencing issues connecting to Playstation Network,” the corporate mentioned on its official support site. “We are currently investigating and expect this to be resolved by this evening. Thank you for your patience.”
As of proper now, Virgin Media are telling clients simply to take a seat tight, although an precise answer to the issue is “unknown” for the time being, with the decision merely promised “ASAP”.
Unknown for the time being. Working on a resolutions ASAP. Keep posted by visiting the hyperlink continuously. Thanks. MH
— Virgin Media (@virginmedia) September 27, 2017
Hopefully they get it up and operating quickly. We’ll replace you once they do.
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