Microsoft has extra clearly outlined the way it’s issuing refunds to gamers who purchased DLC for the now-defunct Marvel Heroes Omega.
Players who purchased DLC after September 1, 2017 must be getting an computerized refund both within the type of retailer credit score or direct refund.
In a statement on their official help site, Microsoft said:
“You will obtain an computerized credit score or refund for those who bought Marvel Heroes Omega DLC from the Microsoft Store between September 1 – November 29, 2017.
“For Marvel Heroes Omega DLC purchased between October 31 – November 29, 2017, your refund will be credited to your original payment instrument. For Marvel Heroes Omega DLC purchased between September 1 – October 30, 2017, your refund will be in the form of store credit.”
Any refund or credit score ought to have appeared in your account by January 31, 2018, so if it’s not materialised by then, it may be time to contact Microsoft help immediately.
Marvel Heroes Omega went abruptly offline in November last year, after Disney and Marvel broke ties with developer Gazillion Entertainment. The sport was initially presupposed to go darkish on the finish of the yr however the deadline was introduced ahead, with all employees shedding their jobs, with out severance, the day earlier than Thanksgiving.
PlayStation are reportedly offering similar refunds “within a few weeks”. Purchases made between August 17, 2017 and October 17, 2017 might be refunded to your PSN pockets and purchases made thereafter might be refunded to the unique fee technique.
Source
