“We heard your feedback on accidental purchases – and we’re sorry!”
Fall Guys designer Mediatonic has actually asked forgiveness to gamers after it found out that some had actually been billed for merely taking a look at products in its in-game shop.
According to gamers on the Fall Guys (opens in new tab)‘ subreddit (opens in new tab), lots of gamers have actually run into concerns with the shop as well as its money, with some being “auto-charged” for costs cosmetic products they did not wish to acquire.
“We heard your feedback on accidental purchases – and we’re sorry!” Mediatonic claimed in a tweet, assuring that it was “improving the store design to prevent this” as well as recognizing all reimbursement ask for cosmetics for all gamers in between June 21 as well as “until [it] improves the store”.
Initially, however, gamers had difficulty obtaining the designer to think it was an authentic problem as well as not merely customers’ sorrow.
“You have stated that this is a ‘bugged purchase’ and a ‘known issue’. Neither of these things is the case,” a representative presumably informed one dissatisfied Fall Guys gamer when they brought it to the interest of the game’s client assistance (many thanks, PC Gamer (opens in new tab)). “The purchase was made by you, not a bug. Whether it was intentional or not, this is still the case.
“This is not a ‘well-known problem’ due to the fact that it is not a concern. Items can not be acquired instantly by the system, they constantly need input from the gamer. Again, whether unintended or otherwise, you made this input as well as bought the product. As per our EULA, which you consented to, all acquisitions are last as well as will certainly not be reimbursed.”
Mediatonic has since apologized for that response and says it is ” proactively dealing with” the issue. As a thank you is offering Grandis – the Legendary color-changing outfit – to all players.
“What is taking place in the game is not planned as well as we are proactively repairing it,” a Mediatonic spokesperson told PCG. “The client service action was additionally not appropriate as well as we will certainly supply a make great for all influenced.”
Cross-play, cross-platform parties, and cross-progression are now available across all versions through Epic Online Services on Nintendo Switch, Xbox One, Xbox Series X/S, PS4, PS5, and PC, although you will require an Epic Games account on all platforms to log in and start having fun. Within 48 hours of going free-to-play across all platforms, Fall Guys saw its player base expand to 20 million players.
The new Season 1 – called Free For All, which is exactly what it says on the tin, of course – is said to be “Fall Guys’ most packed as well as blunderful period yet,” throwing the game’s iconic beans into ” a large sector to contend for best delight in new occasions as well as areas”.
That claimed, not all gamers more than happy with the modifications; some Fall Guys followers are questioning if losing matches will help level up their Beans faster than winning them (opens in new tab).
Have you seen the Fall Guys fans making esports-level plays (opens in new tab)?
Read up on our new games 2022 (opens in new tab) overview for a total evaluate all the various other games releasing over the following couple of months.
.Source: gamesradar.com
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