PlayStation four homeowners have reported blended leads to their makes an attempt to get refunds on digital copies of the game.
Anthem’s launch hasn’t been a easy one, and regardless of the day one patch 1.03 purporting to have fastened the difficulty of the game crashing, it seems to still be an issue for some players, who’re reporting that the game is shutting down consoles when it crashes – each Xbox One and PS4.
One such thread with regards to PS4 console crashes has seen gamers pipe up, claiming that they’ve managed to get refunds on their digital copies of the game from Sony.
“Sony is aware of the issue and is offering a complete refund on Anthem no questions asked. Took me 5 minutes,” stated redditor u/SoundAndFury87.
A second commentor stated that they contacted Sony by way of its help chat and defined that “The game is broken on PS4,” saying they didn’t need to threat the game bricking their console, and that it’s finally a faulty product.
“And they helped right away, no problem at all. Just provided some account info after that, that they needed, and then it was refunded,” they added.
Others have tried to get a refund from Sony with none success.
“I tried with Sony Support (chat) and was refused a refund. So, this doesn’t seem to be working for most of us,” stated u/ka13b.
Another user stated that Sony help simply suggested them to cease taking part in the game.
The scenario is harking back to the No Man’s Sky debacle, which noticed an unprecedented amount of refund requests on both Steam and PS4.
There’s a thread on the EA forum on the topic, bu to this point, there doesn’t seem like a pertinent replace from EA or Bioware.