The begin of the most recent ranked season for Heroes of the Storm noticed a lot of points crop up concerning matchmaking and participant rankings. Hotfixes got here quickly after, however these created their very own points which Blizzard are actually apologising for. In a brand new replace on the official website, the builders handle the issues which have plagued the most recent season and promise to make issues proper.
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“We realize these issues made ranked play a frustrating and chaotic experience for many, and while the situation has now been addressed, it took far longer than it should have—and it frankly should not have happened to begin with. Please accept our sincerest apologies.”
As a part of the make good, anybody who performed a ranked match in Hero or Team League between the beginning of the season and January 31 will obtain a free Legendary Loot Chest. These shall be distributed “within the next few days.”
The preliminary issues had been attributed to “incorrect player seeding and overly-aggressive MMR adjustments.” More recently, extremely ranked gamers have reported that they’d been constantly receiving unfavorable adjustment factors on the finish of matches, and Blizzard say this was as a result of the system was overcorrecting for the flatter curve the brand new matchmaking system offered. It did repair the preliminary drawback, however the frustration of unclear penalties grew to become an entire new challenge, and Blizzard are disabling the correction behaviour in favor of fixing distribution at first of the subsequent season, the place additional Bronze gamers left behind within the curve will place into Silver, and the identical for additional Master gamers inserting into Diamond.
“We also apologize for our radio silence over the past few weeks,” the builders proceed within the official blog post. “We wanted to take the time to properly assess the system so we could be sure we had addressed those matchmaking bugs appropriately before commenting further on the topic. That said, we also understand how frustrating the apparent lack of new information has been to our players.”
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