Borderlands and BioShock Are Being Removed From Steam Libraries After 13 Years, and Players Lose Licenses to Purchased Games

The Polish retailer Muve.pl deactivated old keys, and legitimate buyers who had already activated their games were caught in the cleanup.

In October 2026, players in Poland began complaining on social media that games had been removed from their accounts. They are posting screenshots of system notifications. MateuszGreloch, for example, lost BioShock 2, which he had activated on his account back in 2013:

Image source: MateuszGreloch’s account on X

Steam users also lost Borderlands: The Pre-Sequel and other games in the franchise.

Some players suggested the keys had been bought from questionable sellers on key marketplaces. It quickly emerged that they were purchased from the official store Muve.pl. The store is linked to Cenega, a company that officially distributes games, including titles from publisher 2K.

Muve.pl representatives acknowledged the mistake and blamed a technical failure. They were deactivating old unused keys and accidentally affected keys that had already been activated on Steam accounts. Their system had not marked those keys as “activated.” Muve.pl promised to provide activation keys for these games as compensation to the affected players.

The incident is another reminder of what “owning” digital games on Steam involves. Some players did not know (or forget) that publishers have the right to revoke keys used to activate games.