A new restock of the PlayStation 5 transpired at retail storefront Best Buy recently. While Best Buy hasn’t been the worst store in recent memory when it comes to selling new units of the PS5, this latest restock proved to be be quite frustrating for many customers. Specifically, this is because Best Buy ended up locking the PS5 restock behind a paywall.
As it has done in the past a handful of times, this new restock of the PS5 at Best Buy was only available to those who are part of the store’s Totaltech program. Essentially, this membership costs $200 annually and gives those that have purchased it select buying opportunities for certain items. This time around, Best Buy made these new PS5 units available to only those who happened to be part of Totaltech.
As you would surely expect, though, this move was one that led to many customers feeling quite burned. The PS5 itself is already quite an expensive item, after all. To have to pay an additional $200 simply to have the chance to buy the hardware in addition to paying its $400-$500 price tag led many customers to feeling like they were being price gouged by Best Buy. Luckily, Best Buy has shown in the past that it won’t do every PS5 restock in this manner, so it stands to reason that future purchasing opportunities of the PS5 at the store will be available for all.
Did you try to cop a PS5 from Best Buy during this recent restock? And what do you think about the store continuing to lock these restocks behind the Totaltech membership paywall? Let me know either down in the comments or hit me up on Twitter at @MooreMan12.
Conversely, keep reading onward if you’d like to see some reactions from customers when dealing with this new PS5 restock.
Best buy@you absolutely suck.., how can a PS5 go from coming soon to sold out… I truly hate your company and this whole experience… you should offer an actual solution not let bots buy all of the units so they can over sold for a massive profit…
— peter dobrenski (@bgdaddyd_p) November 15, 2021
That’s One Way to Put It
— Forjester Trash (@PhysicsDude05) November 15, 2021
Be Cautious of Getting Totaltech for the PS5
Oh @BestBuy is comfortable extorting people. Joined total tech to get PS5 access. Membership took too long so I still didn’t get it. Asked for a full refund, as the T&Cs state I am eligible. 40 minutes on chat & they say they can’t cancel it due to a “technical issue” @bbb_us
— Kait Fitzpatrick (@itskaitfitz) November 15, 2021
This Is Absurd
To Best Buy. It is absurd that you are charging people $200 to sign up for your service plan just to buy a ps5 that should be readily available.
— sully (@MikeSullivan68) November 15, 2021
Still No Help
I’m so mad at myself. I bought the Walmart and the Best Buy memberships just to still not get the PS5 for my son for Xmas and at this point I could have just paid a 3rd party resaler. 😭😭😭
— Karri (@Elismommy21) November 15, 2021
Totaltech Working Out Well for Some
Copped a PS5 today during the BestBuy drop, never felt more alive
— When Cameron Was In Egyptland (@CamWiggs) November 15, 2021
Like I just want a PS5 Best Buy right now is probably the worst way to get one since they make you get a weird membership in order to buy a PS5 pic.twitter.com/ZMmEC19Etk
— Sammie (@SammieBebop) November 15, 2021
This Is Frustrating
@BestBuy remember when you cancelled my #PS5 order from last Thurs. this morning claiming no more stock, and then sold more PS5s later the same day to Total Tech members? Make it make sense. Make it right. @BestBuySupport
— Mark Fultz (@Grape_Sauce) November 15, 2021
— brother bear (tateboy) (@mtateboy) November 16, 2021