Windrose – Steam Cloud Saves Update

Kraken Express is investigating Steam Cloud save issues on PC. The team is reviewing reports from players regarding several specific problems.

Affected players experience different symptoms:

• Multi-device lockouts: Players switching between two or three devices suddenly lose the ability to log into the game.
• Main menu freezes: Players using a single device get stuck at the main menu after saves upload to the cloud.
• Persistent glitches: Various unpredictable behaviors occur that do not resolve after restarting the PC.

Kraken Express is still searching for the exact root cause due to the variety of different player setups. Most player reports are currently being tracked through Discord.

While the investigation continues, Kraken Express recommends the following steps:

• Limit device switching: Avoid playing on multiple devices if possible.
• Back up saves manually: Regularly copy save files to a separate location.
• Disable Steam Cloud temporarily: Turn off Steam Cloud before restoring any saves from a backup.
• Prioritize local files: Choose local files if Steam prompts to select between local and cloud saves, as turning the cloud back on can overwrite local progress.

Solo and self-hosted players can find the Game Client Save folder at %LOCALAPPDATA%\R5\Saved\SaveProfiles. Dedicated server saves are located in R5\Saved\SaveProfiles. The developers recommend backing up the entire SaveProfiles folder in both locations.

Steam Cloud remains active for now, though Kraken Express may disable it later to patch the issue in a controlled environment.

Kraken Express

Source