Xbox Series X: Microsoft wants to change the pre-order system it deems obsolete

The Xbox Series X, Xbox Series S and PS5 have highlighted the limitations of the current pre-order system, especially as stocks have been impacted by COVID-19. As part of an interview with our colleagues from The Verge, Phil Spencer felt that it was probably time to change the model, so that players have better visibility on the quantities available. “We want people to know that there are consoles to buy, not just the day everyone picks up their copy. [après l’avoir précommandé], confided the boss of the Xbox branch. In today’s world, I don’t know if this is the right solution. It’s backward to think that people have to line up outside stores; it’s been about the last decade. I believe that we should question ourselves on this subject.“

Before adding: “I think this is something we both go through and Sony – I have enormous respect for Jim Ryan [le patron de Sony Interactive Entertainment, ndlr]. Both of us lamented the way the pre-orders went. This is a problem that we have to solve, especially when we see the many customers annoyed that they cannot buy our products. It should push us to think about new models. For example, it could be the reservation of a slot, or a more direct way of addressing players. It would still be possible to pre-order your console through a reseller, but people would have better visibility on the availability of their console. It’s something to think about.“

During the same interview, Phil Spencer is not against the idea of ​​people paying a deposit knowing that their console will be produced on January 20, and that they will receive it on February 1. According to him, consumers would be ready to do so. Until things change, the F5 button remains our best friend, unless you go through sites where the Xbox Series X and PS5 are offered at staggering prices.