Shenmue three PC backers sad over the game being an Epic Game Store unique can ask for a refund.
Shenmue three was revealed as an Epic Games Store unique throughout E3 2019. Backers who’re displeased with the choice can ask for a refund, in accordance Ys Net.
Alongside refunds, the studio and its writer Deep Silver, are providing various choices to a refund.
One is a key for the unique distribution technique, Steam. There’s one caveat: backers should wait one 12 months to obtain it. This is because of timed-exclusivity with the Epic Games Store.
Backers can even request a bodily copy as an alternative of a key; nevertheless, the disk will comprise the EGS installer and never the precise game information. A Steam key will be requested alongside the bodily copy, however once more, it will likely be a 12 months wait.
Alternatively, PC customers even have the choice to request a PS4 copy of the game as an alternative.
“That we are not able to offer Steam keys for Kickstarter rewards at the time of the game’s release is a great disappointed and inconvenience for those backers who were expecting to receive them,” reads the Kickstarter update. “We deeply apologize for the unrest caused by the announcement.”
Below is a breakdown of the presents accessible if you don’t want to request a refund.
Shenmue three PC and PS4 choices
Version Availability
- PC Physical: Package (Disc) ＋ Epic Games Store Key
- PC Digital: Epic Games Store Key
- Again, you may select the choice to additionally obtain a Steam key which can be accessible one 12 months later.
- PS4 Physical: Package (Disc)
- PS4 Digital: PSN Voucher Code
Should the above proposal “not be acceptable to backers,” stated Yes Net, refund requests can be honored. In some instances, relying upon the reward tier and since the in-game content material has been “created and implemented,” a full refund will not be attainable.
A brand new participant survey will go dwell quickly, and within the survey, backers might want to manually choose the Steam key choice to obtain the important thing. Details regarding the refund request course of may even be introduced in an upcoming replace.
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