Following in Steam’s footsteps, Microsoft have introduced that customers can now request refunds for Windows 10 video games and apps bought through the Microsoft Store. These self-service refunds might be out there for almost all of video games and apps on the marketplace, so long as customers adhere to sure necessities.
Check out our ideas on the performance of Game Mode for Windows 10.
First famous on r/xboxone by Reddit consumer gaymerRaver, the phrases and circumstances of those self-service refunds are similar to Steam’s present refund coverage. Games and apps are eligible for refunds inside the first 14 days of buy, and supplied that lower than two hours of playtime has elapsed throughout joint Windows 10 or Xbox One profiles. Users will need to have downloaded and opened the app or sport in an effort to get a refund, with Microsoft reserving the suitable to dam customers who regularly abuse the refund system.
Certain Windows 10 apps aren’t eligible for refunds and gadgets like season passes, DLC and sport add-ons can’t be refunded via this technique. Moreover, it is advisable to wait not less than a day following the launch of a sport or app earlier than the refund characteristic turns into out there.
Requesting a refund is merely a matter of logging into your Microsoft account, navigating to your order historical past inside the Payments and Billing tab, after which choosing the sport you want to refund. If you meet all the factors, the refund might be instantaneous. The service remains to be in preview alpha so anticipate some teething issues, however it lastly brings the Microsoft Store’s refund coverage updated with different main digital distribution companies like Origin and Steam.
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