A US regulation agency says it’s investigating Bethesda’s refunds coverage after the disastrous launch of Fallout 76.
Migliaccio & Rathod LLP is investigating Bethesda for “refusing to issue refunds” to the game, which it claims is unplayable.
“While minor bugs and glitches are expected with the release of most new games, Fallout 76 launched with a 56GB patch that has proven to be but a starting point for the game’s problems,” states the firm.
“Gamers who have tried to receive a refund because of the game’s myriad glitches have been unable to do so since they downloaded the game, leaving them to deal with an unplayable experience until patches bring it back to a playable state.”
Fallout 76’s issues have been effectively documented. It launched with quite a few glitches but in addition a lot greater issues that noticed the game delete itself and require a massive patch to fix multiple performance problems.
The regulation agency is looking for contact from anybody who has obtained refunds from Bethesda over Fallout 76. However, Bethesda’s Customer Support group states that “Customers who have downloaded the game are not eligible for a refund.”
To add insult to those that purchased the game on launch and are sad with it, Fallout 76 was discounted over the Black Friday weekend solely two weeks after it was launched.