For the moment, Sony offers two solutions to consumers that they consider insufficient: contact the after-sales service of PlayStation or return the controller directly for repair at the expense of the complainant. It is also pointed out that Sony is doing nothing to extend the warranty or to think about compensating customers who are forced to pay out of pocket for the return of equipment for repair. This is one of the reasons why Lmarc Turner seeks damages for the damage suffered as well as a public injunction against Sony. Suddenly, other plaintiffs joined the movement operated by Lmarc Turner, and we can already observe a hundred people having contacted the firm Chimicles Schwartz Kriner & Donaldson-Smith following the opening of the investigation. The class action is therefore well and truly launched and Sony will therefore find itself in court, like Nintendo with its Joy-Con Drift.