GOG’s new refund coverage might sound too good to be true, nevertheless it isn’t.
GOG, CD Projekt’s PC digital retailer, has introduced an replace to its refund coverage. Previously, the positioning supplied a 30-day money-back assure on games that don’t work on the client’s PC.
This week, the retailer announced a extra beneficiant, probably exploitable coverage. GOG will now refund any game purchased inside 30 days, whatever the purpose. Downloading and taking part in the game throughout that window doesn’t disqualify you, both.
As additional detailed in an up to date FAQ, GOG can also be not placing any restrictions on the hours performed, one thing different platforms – like Steam – dictate. As with the outdated coverage, clients will nonetheless have to contact help immediately; this isn’t a self-service refund.
The potential for abuse on this new coverage is huge. GOG sells DRM-free games, which might enable unhealthy religion actors to purchase the game, save a neighborhood copy after which refund it.
GOG is conscious of that threat, and stated it’ll be “monitoring the effects of the current update to make sure no one is using this policy to hurt the developers that put their time and heart into making great games.”
GOG might also refuse refunds on a case by case foundation, corresponding to situations the place one individual has requested to refund a bulk of games.
“Please respect all the time and hard work put into making the games you play and remember that refunds are not reviews,” the FAQ asks.
“If you finished the game and didn’t like it, please consider sharing your opinion instead. Also, please don’t take advantage of our trust by asking for an unreasonable amount of games to be refunded. Don’t be that person. No one likes that person.”
GOG stated it’s going to let clients know ought to this coverage be revised sooner or later, although it’s banking on the neighborhood to respect the principles.
