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so I will try it again with your method. Thanks for your hints.
The person whom orginally bought the game will get the refund
State the fact that game store page states that you would be getting the full 4 episodes and that (pretty sure it's some sort of contract) was not forefilled therefore you're entiled to a refund of the full amount or at least half (but I would push for a full refund as they'll remove the game) Keep trying, eventually steam support will see your point of view and to the right thing.
https://help.steampowered.com/wizard/HelpWithPurchase
Looking for TWD , click, and click "ask a question" or something. Do not REFUND button .
Write in detail the situation. I even wrote links.