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Workers at World of Warcraft studio Proletariat withdraw union petition

Proletariat’s union intended to include all non-management workers

A green dragon stands in front of the player for customization, tucking its wings in next to its body and standing on its back legs, in World of Warcraft: Dragonflight. Image: Blizzard Entertainment
Nicole Carpenter is a senior reporter specializing in investigative features about labor issues in the game industry, as well as the business and culture of games.

Workers at Boston-based World of Warcraft support studio Proletariat (also known as Blizzard Boston) are pulling their petition with the National Labor Relations Board, and will not vote on a union. They announced their petition in late December, but withdrew the application on Tuesday.

A representative of Communications Workers of America blamed management’s “confrontational tactics” for the withdrawn petition, claiming the company held “a series of meetings that demoralized and disempowered the group, making a free and fair election impossible.”

Proletariat Workers Alliance was looking to secure the company’s current paid time-off plan, as well as flexible remote options, healthcare benefits, and ensuring transparency and diversity are top priorities.

With the petition withdrawn, workers at Proletariat will not vote on a union.

“We appreciate that the CWA has unilaterally decided to withdraw its petition in response to employee feedback,” media relations VP Joe Christinat said in a statement to Polygon. “As we’ve stated, we welcomed the opportunity for each employee to safely express their preferences through a confidential vote. Our team at Proletariat does extraordinary work every day. They remain focused on working with their teams to continue to make Proletariat a place where all can grow, thrive, and be part of an amazing team and culture.”

Dustin Yost, a software engineer at Proletariat, said in a statement issued through CWA that, originally, the majority of workers supported the union. The worker said “meetings which framed the conversation as a personal betrayal” to management took a toll on that support. “While we are withdrawing our union election petition today, and truly hope that management will prioritize the concerns that led us to organize, I still believe that a union is the best way for workers in our industry to ensure our voices are being heard,” Yost said.

Other workers, some of whom described themselves as pro-labor, felt that the process was rushed — announced when the company was on holiday break followed by confusing communication, Proletariat user interface artist and user experience designer Kat Dolan told Polygon. Dolan disputed the characterization that management folded union efforts. She added that some workers felt “disenchanted” by the process, saying that had they been approached differently, things might have ended up differently.

Proletariat Workers Alliance was slated to go to a vote with the National Labor Relations Board — the same process that both Raven Software and Blizzard Albany’s QA unions went through. Activision Blizzard challenged the election in both studios’ cases, and sought to expand the proposed bargaining unit beyond QA testers.

Companies sometimes fight to expand the size of a unit to water down union organization efforts, to increase the probability of a union vote failing. But an NLRB ruling in 2022 made it easier for organizers to unionize smaller groups within a company (called micro-units), which puts the onus on a company to provide overwhelming evidence that a group should be opened up.

CWA has filed multiple unfair labor complaints against Activision Blizzard for its alleged union-busting tactics; Activision Blizzard representatives have denied any wrongdoing.

Seth Sivak founded Proletariat in 2012, and the studio operated independently, working on games like Spellbreak and StreamLegends until Activision Blizzard acquired the studio in 2022. Sivak is now vice president of development at Blizzard Entertainment, overseeing the Boston-based Proletariat studio, which is now working on World of Warcraft. Allison Brown, a software engineer developer in testing, told Polygon earlier in January that union talk started before the acquisition, but around the rumblings of working with the company.

“There was a concern that suddenly becoming part of a bigger organization that we might lose some of the things that made Proletariat special,” Brown said.

She continued: “No matter how much trust we have for management [...], things can change. I started in the industry 14 years ago, I’ve been laid off more than once. I’ve watched benefits change and get worse. There’s no control over it. But if we’re bargaining collectively, if we get these things in writing, there are mechanisms in place to make sure that we have a voice.”

After the petition was announced, Proletariat leadership published a blog in which it declined to recognize the Proletariat union, forcing the union to a vote with the National Labor Relations Board. Proletariat leadership described the company as “pro-worker,” and implied that some workers had concerns, which is why management wanted to hold an anonymous vote.

Activision Blizzard’s response to previous unionizing efforts has been in contrast with Microsoft’s so-called labor neutrality agreement. The agreement, signed with CWA, means that Microsoft will not interfere with organizing efforts at the company — neither with current Microsoft workers, or with workers potentially joining Microsoft as part of its $68.7 billion deal to acquire Activision Blizzard (currently subject to a Federal Trade Commission lawsuit).

That agreement was tested late last year when QA workers at ZeniMax Media, responsible for franchises like The Elder Scrolls, Doom, and Fallout, announced their intention to unionize. Microsoft agreed to recognize the union after a speedy vote outside of the NLRB; the company was able to sidestep a lot of the bureaucracy because of the neutrality agreement. ZeniMax QA workers voted through union authorization cards and an online portal, where a supermajority of workers pledged support for the union.

Update (Jan. 9): This story has been updated to include comment from Activision Blizzard.

Update (Jan. 10): On Monday, Proletariat leadership published a blog post in which it declined to recognize the Proletariat union, forcing the union to a vote with the National Labor Relations Board. Proletariat leadership described the company as “pro-worker.”

The Proletariat Workers Alliance disputed that, saying that not recognizing the supermajority of signed union cards is anti-union. “Their actions this week have been right out of the union-busting playbook used by Activision and so many others,” workers wrote in a statement. “Management held a town hall last week which disappointed many of our workers. The meeting was inappropriate due to its anti-union influence.”

Workers continued: “We can decide for ourselves if we want a union. We don’t need help from management. We need — and deserve — respect and neutrality. We want to do right by our team and collaborate with management without contention. We can help make Proletariat the best it can be by having each others backs.”

Update (Jan. 24): Workers at Proletariat withdrew the union petition on Jan. 24. This story has been updated to reflect that new information.

Update (Jan. 24): Activision Blizzard responded to CWA’s withdrawn petition:

We appreciate that the CWA has unilaterally decided to withdraw its petition in response to employee feedback. As we’ve stated, we welcomed the opportunity for each employee to safely express their preferences through a confidential vote. Our team at Proletariat does extraordinary work every day. They remain focused on working with their teams to continue to make Proletariat a place where all can grow, thrive, and be part of an amazing team and culture.

Update (Jan. 25): This story has been updated to include comment from another Proletariat worker.

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